If your Virgin Media Hub is in modem mode then make sure your third-party router is configured to use Virgin Media's DNS at 194. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. I censored my connection information but you can follow these guidelines easily in min. If you can please check your Websafe settings here 👉 virg. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. 27 minutes ago. Virgin TV Box Sets have arrived, bringing you critically-acclaimed dramas and documentaries, comedy and reality shows. This tutorial is for anyone unable to access certain websites at home. For business. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. We think it’s a great way for you to control what your kids see on the web. Web safe was working fine. Options. Manage Your Account. Every time I'm told to wait 24hours each time to get this fixed, which still hasn't worked. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Enter your credentials and press OK to log into the router settings menu. And with our 500GB TiVo box you can record around 250 hours of standard TV or around 50 hours of HD TV. What value is shown for AS Name when you visit If it is not Virgin Media then you need to look at why your network's / device's DNS is different. . All devices would need to be re-connected to the WiFi. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Any website unsuitable for children is blocked by default. The. 01-10-2018 08:00. . Movies On Demand. Anyway, I recently moved house (August) and kept the same package. To confirm if this is the case try the following when connected to your home network: browse to post the AS Name result here FYI if the AS Name is not Virgin Media then check: (a) device's DNS setting has not been manually set; (b) third-party router's. For fraudulent e-mails, forward to [email protected] you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Just joined. Options. org. Accessibility; Help getting started;Launched almost a year ago now, the redesigned Hub 3. Thanks VM for getting the old websafe interface back. Check your service status; Basket ; My accountWeb Safe; Virgin Media Internet Security; Google One; Upgrades & products. So you won't have to worry about running out of space to store all your favourite TV. I wouldn. 4. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Open any browser and, in the address bar, type Virgin Media IP address — 192. If you haven’t changed your password, the default one is placed on the bottom of the router. Hi @johntoner1978 . Only chat with people you know in the real. Available with M50 broadband or faster. If site loaded without issue go to next step otherwise Web Safe is working as expected; go to is the AS Name reported as Virgin Media: Yes, then post back here to have issue flagged to the forum team as they are best placed to help further. 5. 3. On the Home screen choose Search & Discover, then select Search and start typing in the name of the show, a movie star's name, or a keyword (like comedy or drama). The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. If any of his devices connect to the Virgin Media internet box, either wired or wireless, he can visit the wwe. Entertain me; Broadband Deals. Forum; Apps. Virgin TV Ultra HD will air on channel 999 at primetime. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Step 5 If you believe that a fraudster may have ordered Virgin Media goods or services using your details, or a Virgin Media/Virgin Mobile account has been set up in your name without your permission, then please report the issue to our Customer Care team by calling 150 from your Virgin Mobile phone or 0345 454 1111* from any other phone. 1. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. When I attempt to change my websafe settings, the following message comes up. Activate Web Safe. We created Web Safe for our customers to make browsing safety a no-brainer. Have also followed the oft-posted link to the 'old' webpage. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Get NordVPN - the #1 VPN for Virgin Media. . Click Up on your guide to see what’s on and when. Can't manage my settings as the buttons are greyed out. Kishinev93. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . Open a Web browser (e. Any help appreciated. - Page 2 - Virgin Media Community - 4960465, but it only occurred when editing settings. Accessibility; Help getting started;We would like to show you a description here but the site won’t allow us. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Virgin Media. 1. Open a new account or log in to your virgin Media account using your email address and password. This includes restricting children from accessing inappropriate or adult content. Phone. This means that the signal travels out into the room, and not. 168. I have followed the various helpful advice. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Could I request for some intervention from any of the admin to. Any website unsuitable for children is blocked by default. Malware can also record or steal information like bank details or account logins. Up to 3 WiFi Pods if needed. 1/help for specific device where Web Safe is not working. It only appears when using Microsoft Edge as the browser. When I got the Manage Websafe Settings I get the virgin - 5135652 - 2We would like to show you a description here but the site won’t allow us. Websafe settings show as off, but I'm still not able to access any content this blocks. Morning all For the past few weeks some websites have been blocked even though websafe ect is turned off. Re: WWE Network not working via VIRGIN MEDIA in. 5. Web Safe is on by default and its Child Safe component is blocking access to Surfshark . There’s a big wide world of telly out there, and we want you to get the best of it. Virgin Media O2 offers customers parental controls to filter out content that is deemed may be inappropriate for children. Once logged in you will see 2 filters; Virus Safe and Child Safe. For parents everywhere, staying informed about the ins and outs of using the web in today’s increasingly connected world has never been more important. For customers joining from. Joining in. Pick a category to get started. This bypasses Virgin media website blocking, allowing you to access. Hi there, Websafe has stopped blocking websites. Change or cancel your package. 0 Kudos Reply. This includes restricting children from accessing inappropriate or adult content. 2. Virgin Media is now offering. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Highlight the show you want. Web Safe only works on devices connected to your Virgin Broadband at home. At Virgin Media, we pride ourselves on our parental controls. Browse Virgin Media Virgin Media Community. on 02-09-2023 18:58. What to do if Virgin Media Web Safe isn't working. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . Access your bills, diagnose faults and manage your package. How to turn on Child Safe. Hi, Virgin media is incorrectly blocking our website. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. You don’t need to be a web wizard to know how to take care of your kids online. Changing network settings to use any Public DNS should re-gain full access for the device. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. 168. 67. For the home. When choosing a username on any site, make sure they pick a nickname and not their real name. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. com. Changing DNS on your device is the best option VM have other DNS 194. @ntlworld. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. Any attempt bounces me back to my account page. Step 1. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Welcome to the community forums. Having changed to a manual DNS Reboot your computer, that normally clears the old DNS cache and get it to start. From there the Web Safe can be accessed and configured. Click: Settings. Click on Plan and device. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. Account - Mobile. on 13-02-2023 08:44. Hi there Paulhank, Thanks for your post and welcome to the community. on 09-07-2023 22:56. I don't use a VPN (even one incorporated in my browser or anti virus) or VM Childsafe or Websafe. What to do if Virgin Media Web Safe isn't working. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosWeb Safe; Virgin Media Internet Security; Google One; Upgrades & products. Chrome Router Smart TV More. 222. Changing network settings to use any Public DNS should re-gain full access for the device. Also check the dns settings of your vpn while you're there. 0 Kudos. Download it for your iPhone. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. on 19-02-2022 00:17. Thank you so much for your first post to our community forums and welcome to the team, it's great to have you here. 168. To celebrate reaching 2 million TiVo customers we thought it would be a nice surprise to send the lucky customers a little treat on installation day – and what a treat it was. ExpressVPN. Checking other resolved questions on here I've tried t. Should the issue persist post back here to have issue flagged to the forum team. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. If you're still having issues changing your settings, please let us know. You can read more about Parental Controls on our website. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. 1. 100; access to the VPN site is blocked, i. TalkTalk HomeSafe. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Try both Mac and Windows. Unable to access websafe settings. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. com). com. Log in to My Virgin Media. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Open any browser and, in the address bar, type Virgin Media IP address — 192. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. 100). Back to My Virgin Media. Use a proxy website like Anonymouse or something. Have ensured no updates for windows. Same problem from either the phone app or web-site. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Being honest helpful and constructive virgin media are the worst company I have ever had to deal with in 30 years of business, put in at least a myriad of customer service rather than just billing teams to rip people off and the most constructive feedback I can offer is either shut the company down or sell on to someone else who cares. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. FYI Web Safe only works if Virgin Media's DNS is being used. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. What you get in your QuickStart pack depends on what Virgin Media services you ordered. Please see clause F3 of the Terms and Conditions of our services. Welcome to the community and thanks for taking the time to post your issue on the forums. Accessing Websites Blocked By Virgin Media. Hi there, Websafe has stopped blocking websites. I have followed the various helpful advice. . Adjust the settings according to the level of protection you want. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Your Virgin TV box will then look through its entire library – including Catch Up and On. 1. Lee_R. Just bear in mind this would reset everything. Hopefully when that thread concludes it will also resolve your issue. Thanks. Your previous Web Safe settings will remain active. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. It works with any device connected to your home network to block websites with viruses or. To find out how broadband on Virgin Media has never been better, take a look at our 'Speed Upgrade' tab. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Switch on Child Safe. Re: Websafe settings no longer having effect. . Install our free Parental Controls software. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsOur 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. , S. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. If you changed the computer's network settings to use any Public DNS does that re-gain access. 0. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. I'm very sorry to hear about the issues you're having with this. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. g. I activated it yesterday, & it confirms my settings. Web Safe and F-Secure SAFE. Joining in. To get around this, you need to turn Web Safe off. 100. Websafe not working. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. Includes a 30-day money-back guarantee so you can try it risk-free. I have trawled through the other threads that are about this same issue but they seem to have all been resolved in private messages. VM BB TV Landline. Your account. It used to work fine. Gateway 192. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Web Safe turned off but still blocking websites. uk' email address. This is a fast and very easy trick that can work even if you're not a Virgi. Login to the Virgin Media online account in a web browser. Wilder has successfully defended his title 7 times and this will be The Gypsy King's first shot at the crown since ending Wladimir Klitschko's. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. We'll go over how to set up the filter, what. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. 67. Once the eero is successfully connected, put the VM hub in modem mode. 168. 12 month or 30-day rolling contracts. 8. ac. Here you’ll find all the help you need for Virgin Media related problems and issues. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. 168. 1. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. 123,8. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. I have a similar issue. We would like to show you a description here but the site won’t allow us. Select the SPAM setting you’d like to use: Reject All Spam messages. Mobile Your Account. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Any help appreciated. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. 1. Virgin Mobile. 222 and 208. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. Hi @Brianlfc0210,. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. Then click on Manage services. You can even reboot your Hub from the comfort of your sofa. 168. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. One champion. Over 400 servers in the UK and over 5,500 worldwide. We would like to show you a description here but the site won’t allow us. on 18-01-2023 20:59. Hi, I've noticed the VM web safe is not working properly. For a single one, you may be able to get an exemption. 220. We would like to show you a description here but the site won’t allow us. Keep your kids safe online. As Virgin Media customers, you may have the right to apply to the High Court to vary or discharge the Court Orders below if you are affected by the blocks which have been imposed. I've phoned Virgin multiple times, gotten a new hub but nothings worked. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Every attempt bounces me back to the 'My Account' page. on 19-07-2023 09:07 Hi @Brianlfc0210, Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web. Select your channel and press or to scroll back through the history of shows. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. You don’t need to be a web wizard to know how to take care of your kids online. Virgin Media released their network level parental control option, WebSafe, in early 2014. Child Safe helps block sites that are unsuitable for children on their home network, and. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. Editor’s Choice Try Risk-Free for 30 Days. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. 8. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Get it for your Android device. We think it’s a great way for you to control what your kids see on the web. Broadband. See. 9. Kishinev93. Websafe settings show as off, but I'm still not able to access any content this blocks. Speeds. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. For a single one, you may be able to get an exemption. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. Login to the Virgin Media online account in a web browser. If any issue occurs, you can try disabling the Virgin Media Websafe Settings (Child safe mode off) and try again. 1. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. --. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneTo disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. not very safe!! nobile Posts: 574 Forumite. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Try computers with Cisco’s OpenDNS using 208. Get NordVPN - the #1 VPN for Virgin Media. Virgin. Hi @Alan_H. If you want to know more, the updated sections are 6. 8. 9. Have also followed the oft-posted link to the 'old' webpage. As a temporary workaround try disabling Web Safe to see if that resolved the issue, Web Safe | Virgin Media Help. 67. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 1. The infamous Money in the Bank Ladder Match pits six Superstars against each other in a brutal battle to climb the MITB ladder and claim the coveted briefcase at the. Hi there @cheezdude . com and we’ll look into them. Options. Virgin Media. on 13-02-2023 08:44. Another good source to check is the Downdetector website. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a. On my account its activated but it doesn't filter out any of the websites i want on any device connected to the network. 4. Jim__d. 3 weeks ago. When prompted, enter the settings. Manage your broadband, TV, home phone and mobile accounts in one place. -- I'm a Very Insightful Person,. This website collates reports from users who are currently having problems accessing a service, with local heat maps revealing if there’s a problem in a particular area instead of a nationwide outage. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. We would like to show you a description here but the site won’t allow us. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. select Account settings > Online security and disable Virus Safe and/or Child Safe. My Virgin Media makes managing your account easier with all your information in one place. Virgin Media; My Virgin Media; Shop;. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. You may want to start by seeing what your site report looks like using a tool like Blocked. 8. If you want to know more, the updated sections are 6. 100. Here’s how to turn on or off parental controls on an iPhone. This video is about how to use any website that has been blocked by Virgin Media. We’ve covered what controls we offer and how to access them in this article. com is returned as 81. com. Hello, I am having this problem too. on 10-02-2023 18:14 Hi all. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. 29 minutes ago. Every attempt bounces me back to the 'My Account' page. 1. . If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be.